Whereas many organizations are enthusiastic about digital experience platforms and the ability they’ve to rework content management, understanding your present processes, figuring out easy methods to measure success and figuring out the place you might be in search of enhancements are all essential to know earlier than leaping into the DXP shopping for course of.
Your group ought to begin with a complete self-assessment of its enterprise wants, workers capabilities, administration help and monetary assets.
The next questions ought to assist your staff determine whether or not buying a DXP is the precise name:
Discover platform capabilities from distributors like Sitecore, Optimizely, Pantheon, WordPressVIP and extra within the full MarTech Intelligence Report on digital expertise platforms.
Can we sufficiently optimize content material supply velocity in order that it isn’t a hindrance to our web optimization targets? Can we ship the type of person expertise our clients anticipate, on all of our must-have platforms and units? Are safety considerations or bug fixes taking developer time that may very well be higher used elsewhere?
that might not be a part of a DXP?
And may we efficiently migrate our current content material to a brand new platform with out sacrificing our search rankings?
What components of our present tech stack are we seeking to change, and which can we wish to maintain?
Are we dedicated to altering our editorial processes to help extra reuse and repurposing of our content material? Do we have now present wants or future ambitions to ship content material to sufficient totally different platforms or units to justify switching?
A scarcity of government buy-in can result in insufficient budgeting, measurement and efficiency, and damaged buyer experiences. It’s essential, subsequently, to safe C-suite help.
What KPIs can we wish to measure and what selections will we be making primarily based on the info? As with all expertise funding, it’s essential to measure the impression of the DXP in your advertising ROI. Though KPIs will fluctuate by group or trade, it is best to have the ability to measure web site or app velocity, web optimization rating and visitors enhancements, and conversion charge positive factors for lead technology or ecommerce. You may additionally have the ability to gauge whether or not the CMS is saving your builders’ or editors’ time.
As a result of DXPs unbundle among the capabilities which are constructed into a conventional CMS stack, it’s vital to make sure you’re accounting for all the items you’ll have to assemble in your new infrastructure. You’ll seemingly have to finances for developer or methods integrator assets for the preliminary integration. You may additionally have to finances for editor coaching and ongoing growth that will help you understand among the advantages we’ve mentioned right here.
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