Customers of the Samsung Galaxy S22 and S21 who put in the Android 13 replace have mentioned that Microsoft’s Intune is not working proper. Microsoft has acknowledged the issue and launched a repair.
To repair the issue, the system must be restarted in order that the up to date Android Gadget Coverage app could be put in mechanically. If rebooting does not work, you can too set up the package deal manually from the Google Play Retailer after which do a system restore.
Right here’s a part of the official assertion from Microsoft:
We have been just lately alerted to a problem the place Samsung gadgets are unable to enroll as personally-owned Work Profile on Android 13. Customers might even see a dialog field saying that the profile was unable to be created. S21 and S22 gadgets are confirmed to be affected, however influence on different fashions could also be doable. Now we have been working with Samsung and Google associates, who’ve issued a repair.
Overview
With S22 gadgets operating Android 13, customers are unable to finish enrollment when making a Work Profile for Convey Your Personal Gadget (BYOD) provisioning. Trying to finish enrollment ends in the error:
Cannot setup system. Contact your IT admin for assist.
That is adopted by the error message:
Unable to create Work Profile.
A server-side repair has been offered. To resolve the problem, reboot the system earlier than enrollment. If the problem persists after reboot, set up the Android Gadget Coverage app from the Google Play Retailer earlier than continuing with enrollment.
Are you utilizing Microsoft Intune in your Samsung Galaxy system? Is that this repair working for you? Inform us within the feedback part under.
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