Skift Take
In the present day’s version of Skift’s day by day podcast seems at Southwest’s technical collapse, an outrageous positive for cruise firms in Cuba, and Dubai’s alcohol tax replace.
Good morning from Skift. It’s Tuesday, January 3, and right here’s what you’ll want to know concerning the enterprise of journey at the moment.
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Episode Notes
Southwest Airlines capped off its 2022 with the unenviable distinction of cancelling more than 15,000 flights in complete in the course of the week of Christmas, the results of a system failure attributable to a number of points that had been exacerbated by a nationwide winter storm.
Journey tech reporter Justin Dawes writes that it was an unmitigated catastrophe for the Dallas-based airline, with the story main information websites and community TV information broadcasts day after day, a public relations catastrophe that showcased its deficiencies in retaining its expertise updated.
Because the debacle was being scrutinized closely within the media, the airline’s CEO, Bob Jordan, made a number of statements and appearances in an try and get forward of the unfolding disaster and enhance public notion.
Dawes writes that the first purpose for the most important problem at Southwest was its outdated optimization expertise, which the airline has outgrown over the previous couple of many years. Firm executives have admitted to prioritizing different issues over investing in expertise for operations, regardless of warnings from workers and a few shut calls beforehand.
The airline’s catastrophe over the vacations ought to function a reminder for different carriers to take inventory of their operations to make sure nothing like this occurs once more, Dawes concludes, and relating to trying the place to chop prices, go away the expertise alone.
Subsequent, the Obama administration authorized U.S. instructional and people-to-people journey to Cuba in 2015, however a U.S. federal judge in Florida last week ordered four major cruise lines to pay more than $400 million in damages plus authorized charges to a U.S. firm that ran the port in Havana till it was confiscated after the Cuban revolution of 1959.
Government Editor Dennis Schaal writers that U.S. District Choose Beth Bloom within the Southern District of Florida ordered Carnival, MSC, Royal Caribbean and Norwegian to pay representatives of the American firm, Havana Docks, greater than $400 million in damages plus authorized charges.
U.S. cruise ships in 2016 started touring to Cuba for the primary time in many years following a brand new cooperative settlement negotiated by Obama, lifting some restrictions of a U.S. embargo in place because the Chilly Conflict.
In 2019, the Trump administration ordered such cruises to stop, as a part of efforts to stress Cuba over its help of Venezuelan President Nicolas Maduro. Trump additionally permitted U.S. residents to sue third events for utilizing property seized by Cuban authorities, a part of the Helms-Burton Act that had been waived by each earlier president because the legislation’s 1996 passage.
Anticipate the cruise strains to attraction, writes Schaal.
We finish at the moment with an additional liberalization of rules in Dubai to draw extra vacationers, this time scrapping the 30 percent municipality tax on alcohol.
Dubai is seeking to place itself as a number one tourism vacation spot within the Center East within the face of accelerating competitors from locations like Saudi Arabia and Qatar which are additionally tourism as key to diversifying the financial system.
Additionally, writes Asia Editor Peden Doma Bhutia, vacationers and expats will not must pay a payment to safe a private liquor license to buy alcoholic drinks.
Nonetheless, all alcohol gross sales will proceed to draw a 5 % value-added tax.