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Does your advertising staff want a digital expertise platform (DXP)? | MarTech

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February 22, 2023
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Whereas many organizations are enthusiastic about digital experience platforms and the ability they’ve to rework content management, understanding your present processes, figuring out easy methods to measure success and figuring out the place you might be in search of enhancements are all essential to know earlier than leaping into the DXP shopping for course of.

Your group ought to begin with a complete self-assessment of its enterprise wants, workers capabilities, administration help and monetary assets.

The next questions ought to assist your staff determine whether or not buying a DXP is the precise name:


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Do we have now wants that aren’t being met by our present content material administration system?

Can we sufficiently optimize content material supply velocity in order that it isn’t a hindrance to our web optimization targets? Can we ship the type of person expertise our clients anticipate, on all of our must-have platforms and units? Are safety considerations or bug fixes taking developer time that may very well be higher used elsewhere?

Do we have now, or can we rent, a growth staff to deal with the presentation layers
that might not be a part of a DXP?

And may we efficiently migrate our current content material to a brand new platform with out sacrificing our search rankings?

Can we tie a brand new DXP into the present vital components of our martech stack?

What components of our present tech stack are we seeking to change, and which can we wish to maintain?

Is our editorial and content material creation workers versatile sufficient (or tech-savvy sufficient) to undertake a brand new content material administration interface?

Are we dedicated to altering our editorial processes to help extra reuse and repurposing of our content material? Do we have now present wants or future ambitions to ship content material to sufficient totally different platforms or units to justify switching?

Does our C-suite help any such initiative?

A scarcity of government buy-in can result in insufficient budgeting, measurement and efficiency, and damaged buyer experiences. It’s essential, subsequently, to safe C-suite help.

How will we outline success?

What KPIs can we wish to measure and what selections will we be making primarily based on the info? As with all expertise funding, it’s essential to measure the impression of the DXP in your advertising ROI. Though KPIs will fluctuate by group or trade, it is best to have the ability to measure web site or app velocity, web optimization rating and visitors enhancements, and conversion charge positive factors for lead technology or ecommerce. You may additionally have the ability to gauge whether or not the CMS is saving your builders’ or editors’ time.

What’s the whole price of possession?

As a result of DXPs unbundle among the capabilities which are constructed into a conventional CMS stack, it’s vital to make sure you’re accounting for all the items you’ll have to assemble in your new infrastructure. You’ll seemingly have to finances for developer or methods integrator assets for the preliminary integration. You may additionally have to finances for editor coaching and ongoing growth that will help you understand among the advantages we’ve mentioned right here.


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In regards to the writer

Pamela Parker

Pamela Parker is Analysis Director at Third Door Media’s Content material Studio, the place she produces MarTech Intelligence Reviews and different in-depth content material for digital entrepreneurs together with Search Engine Land and MarTech. Previous to taking over this function at TDM, she served as Content material Supervisor, Senior Editor and Government Options Editor. Parker is a well-respected authority on digital advertising, having reported and written on the topic since its starting. She’s a former managing editor of ClickZ and has additionally labored on the enterprise aspect serving to unbiased publishers monetize their websites at Federated Media Publishing. Parker earned a grasp’s diploma in journalism from Columbia College.



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